HOSPACE 2024 Recordings
2024 PANELS
Conference Opening:
Peter Hancock (Conference Host)
Harry Murray (HOSPA President)
Jane Pendlebury (HOSPA CEO)
Review of 2024 - The hospitality industry last year, this year and next:
Mark Edwards (BDO)
Michael Grove (HotStats)
Peter Heath (Venue Performance)
Download slides from BDO and HotStats/Venue Performance
Navigating the New Normal | Hospitality in 2024 and beyond
Kate Nicholls OBE (UKHospitality)
Interviewer: James Stagg (The Caterer)
Welcome Back:
Sally Beck (Royal Lancaster London)
Adam Terpening (Room To Reward)
Prioritising People: The role of Inclusion in enhancing hospitality performance:
Jane Grammer (The Dorchester)
Gina Knight (Flat Iron)
Josh Light (Bright Ideas Strategic Consulting)
Moderator: Lorraine Copes (Be Inclusive Hospitality)
Maximising profit potential through clever marketing and shrewd revenue management:
Neetu Mistry (Cycas Hospitality)
Gemma Hynes (Net Affinity)
Michael Baxter (House of Gods)
Moderator: Ryan Haynes (Haynes MarComs)
Fireside Chat | Igniting Innovation through Strategic Design:
Neal Stone (leapSTONE)
Interviewer: Nicola Rhone (SHR Group)
Download slides from leapSTONE
HOSPA 300:
Sponsored by Sona
Cyber | Using data to understand and mitigate risk:
Nikhil Desai (Howden)
In conversation with Jane Pendlebury
Download slides from Howden
Collaboration and consultation - the route to successful technology decisions:
Neil Braude (Imperial Hotels)
Oscar Carty (Cvent)
Jon Cortinas (Shiji)
Steve Johnson (RUCKUS Networks)
Moderator: Andrew Evers (Rocco Forte Hotels)
Leaders' Panel:
Simon Casson (Corinthia)
Chris Wayne-Wills (Crerar Hotels)
Anna Jackson (The Sloane Club)
Neena Jivraj Stevenson (The Sloane Club/ Queensway)
Moderator: Liz Hartstone (Hartstone Rochette)
Closing Remarks:
Jane Pendlebury (HOSPA CEO)
2024 AWARD WINNERS
Inspirational Finance Leader of the Year
Sponsored by BDO
Winner: Emma Catterall, Finance Director, The Belfry Hotel & Resort
Inspirational Revenue Leader of the Year
Sponsored by Edwards & Finn
Winner: Rachel Cabirol, Revenue Manager, Royal Lancaster London
Inspirational Technology Leader of the Year
Sponsored by BT
Winner: Jon Davis, CTO, The Ivy Collection
Inspirational Commercial Leader of the Year in Hospitality
Sponsored by Profitroom
Winner: Tracey Ractliffe, Commercial Director, Grantley Hall
Inspirational ESG Leader of the Year
Sponsored by RAW Charging
Winner: Raymond Duncan, Group Compliance, Operations & Procurement Manager, Hastings Hotels
HOSPACE 2023 Recordings
2023 PANELS
Conference Opening:
Peter Hancock (Conference Host)
Harry Murray (HOSPA President)
Jane Pendlebury (HOSPA CEO)
Review of 2023 & Insights into 2024:
Mark Edwards (BDO)
Kathrin Cockhill (HotStats)
Jerome Wise (Amadeus)
An Economist’s View:
Thomas Pugh (RSM)
Leaders' Panel:
Kate Nicholls OBE (UKHospitality)
Joanne Taylor-Stagg (The Athenaeum)
Susan Bland (RBH)
Andrew Henning (Grosvenor House Suites)
Moderator: Robin Sheppard (Bespoke Hotels)
USALI (Uniform System of Accounts) - an Update on the 12th edition:
Carson Booth (HFTP)
Preparing for the Impact of AI on the Hospitality Industry:
Gavin Allison (Lore Group)
Adrian Bingham (Leonardo Hotels)
Moderator: Carson Booth (HFTP)
HOSPA 300:
Sponsored by FourteenIP
HOSPA 300:
Sponsored by Agilysys
Technology – enabling or restricting the art of hospitality?:
Steve Johnson (RUCKUS Networks)
Danica Smith (Shiji)
Wesley Thompson (Barclaycard Payments)
Moderator: Caroline Baldwin (The Caterer)
Wellness – What our guests really want & what they need!:
Introduction from a Peloton Instructor
Daniel Sprung (Peloton)
Emlyn Brown (Accor)
Moderator: Daniel Fryer
Enhanced marketing & revenue management strategies for increased profitability:
Inna Nekrassova (The Lanesborough)
Liz Callaghan (Cheval Collection)
Jodie Wilson (Crerar Hotels)
Moderator: Hollie McHugh (Net Affinity)
HOSPA Professional Development:
Jane Pendlebury (HOSPA)
Janel Clark (HOSPA Professional Development)
Hospitality Families – The Power of Trust:
Veryan Palmer (The Headland Hotel)
William Gibbs (Sir Richard Sutton Hotels)
Jonathan Raggett (Red Carnation Hotels)
Moderator: Natalie Oldfield (Success Through Trust)
Closing Remarks:
Jane Pendlebury (HOSPA CEO)
2023 WORKSHOPS
HiJiffy:
Sabre:
WMT:
Percipient:
Mews:
SHR Group:
2023 AWARD WINNERS
Inspirational Leader - Finance Leader of the Year
Sponsored by BDO
Winner: Declan Gallagher, Management Accountant, Leonardo Hotels UK & Ireland
Inspirational Leader - Revenue Manager of the Year
Sponsored by Edwards & Finn
Winner: Jodie Wilson, Commercial Director, Crerar Hotels
Inspirational Leader - Marketer of the Year
Sponsored by For-Sight
Winner: Laura Golder, Director-Marketing UK, Marriott International
Inspirational Leader - Technology Leader of the Year
Sponsored by BT
Winner: Shane Doyle, Director of IT, Infrastructure & Security, Leonardo Hotels UK & Ireland
Inspirational Leader - Sustainability Leader of the Year
Sponsored by Nicholls Boreholes & Ground Source
Winner: Sally Beck, General Manager, Royal Lancaster London