Please see below the exhibitors who are taking part at HOSPACE 2019:
We’re specialists in using business critical systems and data analytics to help businesses work better, faster and smarter. Our hospitality customers are always pushing forward, seeking continuous improvement with the latest technologies in order to achieve that competitive edge. Sage technology allows us to deliver this, providing an innovative foundation for our customers to quickly adapt as their strategies change. Based on the Uniform System of Accounts for the Lodging Industry (USALI), our solutions help to break down the barriers of international trade and provide a commonality to internal processes. With a single operational view of your business you’ll gain a deeper, end-to-end understanding of your back office functions, allowing you to report, plan and forecast both insightfully and accurately. Learn more about Percipient at www.percipient.co.uk
Criton is an award-winning technology provider which enables hotels and serviced apartment operators to digitise their guestbook and bring all guest facing technology into a branded guest app. Criton helps hotels enhance the guest experience, drive operational efficiency, and increase revenue and loyalty. With their own branded app, hotels and property owners can provide useful content, anticipate guests' needs pre-arrival, send push notifications with offers, upsell their services, offer digital key, increase direct bookings and receive guest feedback on valuable aspects of their experience. With a hotel app, guests can make requests, order room service, discover the best places to visit, make mobile bookings and much more. Guests can access the information and message the hotel at their convenience, whether they are in the room or are out and about.
iVvy’s sales & catering software is revolutionising the meetings and events industry by powering real-time transactions between event organisers, hotels, restaurants and suppliers. With the ability to showcase live inventory for function space, group accommodation and F&B, iVvy equips hotels with the technology to drive customer acquisition at a low cost, with little effort. Offering scalable solutions, iVvy’s integrated system helps improve efficiencies and enables hoteliers to focus their time on yielding function space to maximise profitability. With more than 12,000 users in 13 countries, iVvy’s mission is to bring together a fragmented industry through innovation and real-time connectivity.
3C Payment has been providing secure processing of hotel payments for over three decades. Our impressive list of clients includes the leading global hotel brands where we offer flexible integrated payments with specialist functionality and reporting across multiple channels. Our terminal solution is PCI Point-to-Point-Encryption (P2PE) validated, and provides the most secure and effective solution to protect cardholder data. Furthermore, as you personalize your guest services with digital apps, our universal payment gateway is able to process transactions and tokenize the data for your PMS thereby also enhancing your PCI security.
PXP Financial is a complete, omni-channel payment provider that helps businesses to accept payments online and on-premise globally. It offers an online and POS solution, alternative payments, collection services, card acquiring, risk management as well as variety of value-added services: payment pages, reporting, conversion improvement, tokenisation, dynamic currency conversion, instalments and recurring payments across multiple channels. PXP Financial has offices in the UK, Austria, Bulgaria, India, Australia and in the US with 250 employees from 25 nations. For more information visit www.pxpfinancial.com
Mews makes cloud-based property management software that helps hotels and hostels automate their operations so they can focus on their guests. Founded by ex-hoteliers who were frustrated by the lack of a suitable platform on the market, Mews has built technology with a modern and intuitive interface with user experience at its core. The open platform allows hoteliers to quickly plug in their favourite apps, tools and services and to manage their PMS from any device and at anytime. Test drive Mews with our free trial and join the hotel software revolution!
Cardonet provide distraction-free 24x7 IT Services to hotels and hospitality businesses throughout the UK and abroad. We work with you to professionalise your IT delivery, protect your revenue, enhance your reputation and help you provide a remarkable guest experience. Established in 1999 and headquartered in London, we support a broad range of hotel customers, from chains to independents. We help them overcome all of their technology challenges, such as 24x7 support, hosting, WiFi, CCTV, backups, networking and compliance. Like you, our focus is on customer service. With our deep understanding of hotel technology and your business needs, as well as our 24x7 availability and proactive approach to support, we are able to understand, identify and then resolve your issues quickly and with a minimum of fuss, ensuring that your technology works better for you and your guests. That includes taking the burden away from your team by working directly with your third-party technology vendors to ensure effective service delivery, saving you and your team time and aggravation. Our mission is to always exceed your expectations. By doing so, we hope to become your long-term, fully transparent and vendor neutral IT partner. A partner who puts your needs first every time, giving you the confidence to focus on what you do best in order to protect your revenue, as well as enhance your reputation. We will be your single point of contact for all of your hotel technology needs. Discover more at www.cardonet.com/hotels
User-friendly Facilities Management and Maintenance Software designed to ensure everything works, so that you can focus on delivering the perfect guest experience. Although the best Facilities Management remains behind the scenes, it’s fundamental to enabling the best possible experience - no matter how perfect your customer service, unless everything in the property is working properly your guests' stay will ultimately be compromised. Infraspeak's innovative software helps leading hotels around the world to ensure guests have the stay of a lifetime, including Intercontinental, Hilton, Six Senses, Sheraton and Holiday Inn Express. Rather than using our software to simply fix problems or submit maintenance requests, Infraspeak-enabled businesses use our smart and simple modules to manage teams and complex routines that prevent new problems from appearing during their guests stay, ensuring rooms are exactly as they're intended to be whilst saving time and reducing costs.
Euronet Worldwide, Inc. (NASDAQ: EEFT), a global provider of electronic payment and transaction processing solutions, facilitates the movement of payments around the world and serves as a critical link between Financial Institutions, Retailers, Service Providers and Consumers. Founded in 1994, Euronet has established itself as a leading electronic payments provider within its core business segments: Electronic Financial Transactions, Prepaid and Money Transfer, and operates the largest independent ATM network in Europe with transaction processing centers spanning across four global locations. With extensive knowledge, state of the art technology and strategic partnerships, we enable Financial Institutions to accelerate growth, in a competitive and changing landscape.
Exponential-e is a privately owned British Cloud and Network service provider. Founded in 2002, we are financially robust and a market leader in our field, and one of only a handful of companies that has 8 ISO accreditations. Innovation is at the heart of what we do, and we have been responsible for a number of technology firsts, including building the UK’s first VPLS Network. We have also launched our Software Defined Digital Platform (SD-DP) and delivered over 60 Digital Transformation (DX) projects across a range of industries. While we thrive on innovation, we ensure that each adoption of a new technology or service offering is based on fulfilling our customers’ needs. This is why we are trusted by over 3,000 customers, and boast 96% customer reference-ability.
Yooz is a unique cloud-based solution leveraging Artificial Intelligence to combine an unrivalled level of automation with extreme simplicity and end-to-end customizable financial features. It integrates seamlessly with more than 200 financial systems, exceeding any other solution on the market. Yooz provides its awards-winning solutions to more than 2,000 customers worldwide and has a strong expertise in the hospitality industry. Yooz handles Purchase-to-Pay capture and automation, from managing purchases to handling invoices, including scanning, automatic recognition, entry and allocation, electronic approval cycles, exporting posts to ERPs and accounting software, and electronic archives. The company has been recognized as an SaaS innovator, recently named as a 10 Best Cloud Solution Provider of 2018 by Industry Era, Best of SaaS Showplace (BoSS) 2018 by THINKstrategies, Top 10 Accounting Solution Provider by CFO Tech Outlook; and 2017 Top 50 Company to Watch by Spend Matters.
ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,000 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, and Grupo Posadas. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform and the winner of Inc.’s Best Workplaces of 2019, Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.
Call Systems Technology (CST) specialise in providing innovative communication technology and software solutions that transform the hospitality experience, for hotel operators. Our first-class quality products, including our GEN2 Alarm Monitoring and Messaging Software enabling critical messaging to be instantly delivered to multiple platforms such as Two-way Radio, DECT, Smartphone and pagers. We are showcasing the latest unified communication handset on the market offering crystal clear speech and audio along with multi-platform data messaging. Its security features include lone worker button, two cameras and live CCTV streaming on the HD screen. Our systems enable our clients to maximise staff productivity, deliver excellent customer service and increase profits. CST has over 20 years` experience in the hospitality industry with over 23,000 system users. Our ethos of working with and for passionate people in the industries we serve is second only to our advanced technology and world-class customer care. Visit us to discover how we can streamline the operation of your business. We look forward to meeting you!
Sarah Duncan is a marketing consultant and author of The Ethical Business Book (50 ways you can help protect People, the Planet and Profits). She worked in 5 star hotels and international club and spa development before setting up her own consultancy, Sleeping Lion, in 2005. She now provides advice and training on ethical and sustainable business development – highlighting that doing good and making money are not incompatible.
Fresh Montgomery is a market-leading events business; working to produce stand-out opportunities for the UK and international foodservice and hospitality industries. Our upcoming events include: The Foodservice Show – showcasing everything from hard-to-find speciality ingredients to leading food brands and franchises, The Foodservice Show brings together more food & drink buyers than any other UK hospitality event. The Professional Kitchen Show - a brand new event for the manufacturers, dealers, designers and end users of professional kitchen equipment. PUB19 - the only dedicated show for the UK pub industry, PUB offers an invaluable opportunity to meet suppliers, network with owners and operators, and learn about the latest trends in one of the UK’s most thriving and vibrant industries. Independent Hotel Show - a firm fixture in the calendar of hoteliers and industry professionals alike, the show presents a curated collection of over 300 innovative providers from across the hotel supply chain.
Helping you look after; Your Data, YourMembership, Your Cyber Security and GDPR Training Cutting through the noise providing practical and pragmatic help
Who we are - BEIS replaced the Department for Business, Innovation and Skills (BIS) and the Department of Energy and Climate Change (DECC) in July 2016. We employ around 3,000 staff who work in our offices in London, Aberdeen and around the UK.
Eproductive was established in 2000 to provide its people management system (EPS) exclusively to hotels. The system gives managers at all levels access to real-time information which enables them to make the best decisions on scheduling, financials, HR and training - resulting in greater cost control and improved productivity. Additionally, the integral myEPS app enables staff to access the information they need e.g. shift schedules, holiday requests, policies & documents etc. The system is easily trained to front line users and designed to cope with the complexity of a hotel business. It can be configured to client requirements while remaining scalable and cost effective. Once EPS is installed, the team at Eproductive use their own hospitality backgrounds to help clients make efficiency savings while continuing to ensure their guests get the service they deserve. EPS is a secure cloud-based solution hosted at a state of the art data centre (with full redundancy capability and back-ups) and has been successfully integrated to many other specialist hotel systems. http://www.eproductive.com/
CRITIQUIE is a unique, fully customisable and revolutionary solution which succeeds where others fail at obtaining customer feedback. It's quick, simple and fun for consumers, whilst also being easy for the business. The service is hosted, data is collated, analysed & available at a glance graphically, as well as in download. The solution has a fresh, confidential approach ensuring capture of customers experience, views & opinions. Enabling businesses to know what works well and what could work better. Great for feedback across all industries, B2B, internal or external reviews and events. Email: info@critiQuie.com
Established over 180 years ago Hospitality Action, the Hospitality Industry Benevolent Organisation, has offered vital assistance to all who or work, or have worked within hospitality in the UK and who find themselves in need of our help and advice. Whether we are approached by a chef, housekeeper, school cook or bar staff, Hospitality Action will endeavour to support, whatever the difficulty. Our beneficiaries come from all walks of life and from all areas of the hospitality industry across the UK. They face serious difficulties on a daily basis: from life-changing illness and poverty to bereavement and homelessness; with the help of the industry, we want to make sure that when that happens we are always there to lend support. In addition to our established grants programme we also offer help to students via our Alcohol and Drug Awareness seminars and run a popular befriending scheme for industry retirees. We also provide days out for families in need and supply expert advice, support and assistance through our Employee Assistance Programme (EAP). The EAP is subscribed to by 230 companies with over 125,000 hospitality employees able to turn to the programme for support 24/7 365 days a year. For further information please visit www.hospitalityaction.org.uk.
Kerry Robert Associates are the specialist Financial Recruitment Consultancy to the hospitality and leisure industries. We possess a strong brand name within our sector and deal with Executive, Senior and Middle Management Financial positions. We are able to provide both Permanent and Contract solutions on either a contingency or search & selection basis. Our company was founded in March 2000, by Kerry van der Zyl and Rob Maloney, both of us started our careers working within the hotel industry and each of us have over 20 years experience within hospitality financial recruitment. Consequently we have an extensive and in-depth knowledge of the hospitality industry and contacts therein. We are highly service orientated and maintain a tremendous passion for the industry. We have a full and comprehensive understanding of the jargon, management structures and procedures used. We do not believe in just keeping your details on file, but will give you an honest and fair appraisal as to how we can best assist you in your next move. We will work closely with you throughout every stage of the recruitment process. We would welcome the opportunity to assist you now and with your future career development plans. For further information about the service we can offer you, please telephone us on 08450 774123, or e-mail us at firstname.lastname@example.org
University of Surrey
ICAEW is a world leading professional membership organisation that promotes, develops and supports more than 150,000 members worldwide. The Travel, Tourism and Hospitality Community is one of the 21 communities supporting members working in a particular specialism or industry sector; it provides the latest news, blogs, reports, industry insight and developments in the travel, tourism and hospitality sector. In addition, there are monthly newsletters, packed with sector news and developments, as well as changes to legislation and events, and aims to promote the sector itself.
The Springboard Charity helps young people achieve their potential and nurtures unemployed people of any age into work. It helps alleviate poverty by supporting disadvantaged and underprivileged people into sustainable employment within hospitality, leisure and tourism.
Room to Reward
Room to Reward is a unique charity created to give something back to those who do so much, for so many. All over the U.K., there are hundreds of thousands of people making a difference where it’s needed most, people whose words, deeds and actions make the world a better place. Room to Reward enables registered charities to give something back to these inspirational individuals with a well-earned break, at no cost. Room to Reward partners with hotels across the U.K who donate their anticipated unsold rooms to the scheme. Charities are then invited to nominate their Hidden Heroes for a 1-2 night, bed and breakfast, complimentary break to enjoy with a friend/loved one. Hotels throughout the U.K. have joined the initiative, helping to say ‘thank you’ and make a little bit of a difference to those who make such a huge difference to others. See more at www.roomtoreward.org.
ONLY A PAVEMENT AWAY is a charity founded by representatives from the hospitality industry who believe that everyone deserves the chance to find and forge a career. Our aim is to act as a conduit to employment to help those people struggling to get into work, overcome hurdles by finding jobs within the hospitality, pub and restaurant industry, whilst negating the need for people to face an existence of living on the streets. Our industry is an exciting one, built on people.
The Hotel Marketing Association is the leading professional body for hotel marketers and advocates for best marketing practice within the hospitality sector. Our key areas of focus include delivering an annual schedule of engaging events and networking with inspiring experts and speakers, as well as helping members access the best programmes for learning, career development and professional qualifications. With an emphasis on results driven marketing, creative impact and sustainable outcomes, the HMA Awards showcases outstanding achievement. Our partnership with HOSPA now offers members the added benefit of knowledge and expertise in Finance, IT and Revenue Management. Contact email: email@example.com
Come and meet the HOSPA Professional Development team who will be available throughout the conference to talk to you about the education opportunities offered by HOSPA. The HOSPA courses are well respected study programmes which provide the skills and knowledge for those hospitality professionals seeking to excel in their careers in hospitality finance or revenue management. Both courses are endorsed by the Institute of Hospitality demonstrating that they adhere to good practice standards in training and delivery, are relevant to the needs of the industry and meet a wide range of essential criteria relating to quality standards and quality learning outcomes. HOSPA also provides opportunities for all members to extend their knowledge with a wide selection of short courses on offer and a range of online resources to explore. We look forward to meeting you at HOSPACE2018!
The Chartered Institute of Management Accountants (CIMA), founded in 1919, is the world’s leading and largest professional body of management accountants, with members and students operating in 177 countries, working at the heart of business. CIMA members and students work in industry, commerce, the public sector and not-for-profit organisations. CIMA works closely with employers and sponsors leading-edge research, constantly updating its qualification, professional experience requirements and continuing professional development to ensure it remains the employers’ choice when recruiting financially-trained business leaders. Together with the American Institute of CPAs (AICPA) CIMA has established the Chartered Global Management Accountant (CGMA) designation. CGMA is the global quality standard that further elevates the profession of management accounting. The designation recognises the most talented and committed management accountants with the discipline and skill to drive strong business performance.