BDO is one of the UK's leading firms of accountants and business advisers, with hotel industry experience that goes back nearly a century. Today we are at the forefront of the field, carrying out work for the industry's market leaders. Whether you are thinking about opening a new hotel, researching a new site, enhancing your competitive position, expanding overseas or seeking independent accountancy advice, our sector specialists can help. BDO are constantly in touch with the latest issues and movements of the market, presenting our findings through our comprehensive monthly, quarterly and annual benchmarking and trends publications. Our industry focussed team provide exceptional client service and our committed to helping our clients succeed.
Keystep Solutions Limited Keystep are providers of the latest generation contactless key card systems and kiosks that encode guests Smartphone’s to gain door entry. As guests become more tech savvy and self sufficient in their travel habits, technology to enable seamless, faster check-in and room entry has become a necessity in a modern hotel. Traditional electronic door locking systems can be expensive to maintain, magnetic strips wear out, cards need replacing, and replacement locks can be costly. Keystep’s Opendoor solution offers greater functionality over traditional locking systems, at a fraction of the cost, providing a real alternative. www.keystep.co.uk firstname.lastname@example.org Tel: 08443-510805
Hospitality Financial and Technology Professionals (HFTP®) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas, USA, with offices in Hong Kong, United Kingdom and the Netherlands. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com
Sky, Europe's leading entertainment company, offers hoteliers a range of flexible products and solutions to keep guests entertained. With an unrivalled choice of channels in rooms to unmissable sports action in the bar, and fast, reliable and easy to use WiFi throughout the hotel. It’s all part of delivering the best experience for guests. To find out more contact our hotels team at Hotels@sky.uk
Duetto is hospitality’s only Revenue Strategy Platform. A powerful suite of cloud applications addresses the industry’s complexity in distribution and technology, providing solutions that increase booking conversion, guest loyalty and revenue. The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise, enabling a holistic and more profitable Revenue Strategy. Duetto’s fully deployed hotel clients using GameChanger have recorded an average RevPAR Index lift of 6.5%. More than 2,500 hotel and casino properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for Open Pricing, ScoreBoard for intelligent reporting, PlayMaker for personalization, and BlockBuster for contracted-business optimization. For more information, visit http://duettocloud.com.
As one of the world’s leading card payment providers, Elavon deliver for businesses of every shape and size, all over the globe. With 1.3 million worldwide customers, and 3 billion transactions processed per year, Elavon goes above and beyond to meet your business’ payment needs: Payments anywhere, anytime; A single global payments platform with 99.999% uptime; Dedicated Relationship Managers; 24/7 customer support and Strategic Customer Solutions team; Financial security assured by US Bank. We understand that the hospitality industry is built on service and comfort. From booking a hotel room, to buying dinner, your guests expect the payments process to be quick, simple, and secure. Our face-to-face and online payment solutions allow your guests to pay securely however and wherever they want, using all major payment types such as Visa, Mastercard, American Express, Discover, Diners Club, UnionPay International or JCB cards. Since the payments landscape is always changing, we’ll make sure you’re equipped with latest technology to meet your business’ needs - and help you say “Yes” to every customer: Comfort and Service: Simpler, seamless payments, in person or online; Customer Choice: All major cards accepted, including Visa, MasterCard, and American Express; Payment Innovation: Mobile wallet and contactless payments, including Apple Pay, Google Pay, Samsung Pay and Alipay; Adaptability: Keep pace with future payment methods
Criton is a clever content management system which allows hotels and serviced apartment operators to digitise their guest information and wrap all guest-facing technology into a fully customisable, branded app for guests to download onto their phone. Once published hoteliers can update and add information whenever they need to, with changes publishing instantly. Criton helps accommodation providers to enhance their guests’ experience, increase revenue and engagement, reinforce their brand while increasing staff efficiency and reducing footprint.
Percipient & Sage
Percipient are a leading trusted Sage Business Partner, specialising in implementing their technology solutions in the hospitality industry to integrate multiple islands of costs and revenues, control venues, supply chain and multiple P&L’s on one platform. We have worked with a number of leading brands in this sector, implementing Sage Enterprise Management (formerly Sage X3), to provide a business management solution that is simple, flexible and scaleable, which have been key decisive factors for our hospitality customers. We specialise in building long term trusted relationships, where the initial focus is on us understanding our customers’ requirements and ambitions. This allows us to deliver a solution that meets their requirements now and provides flexibility for future scalability and growth. Please come and visit us on our joint stand today with Sage, pick up some goodies and discuss more about the work we have done with similar customers. Also talk about some of the challenges you are facing and how we may be able to help. We have a series of management dashboards on display, so you can see how your business can be improved by using leading edge Sage software.
Fourth is the world’s leading cost control solutions provider for the hotel sector, helping 1,100+ customers in 60 countries optimise profitability, improve customer service and scale confidently. Our cloud-based platform and mobile applications power leading UK brands, including Travelodge, Marriott, Ritz Carlton, Hand Picked Hotels, Park Plaza, Arora, IHG, Corinthia, Maybourne and Hyatt. The Fourth platform has been developed to make businesses more predictable and profitable, while improving customer experience. Fully integrated and built for multi-site hotel organisations, our platform gives complete visibility over your organisation while delivering a single version of the truth for valuable, actionable insights into where improvements can be made. To find out how we can help your business achieve more sales, productivity, guest satisfaction and profit, speak to us at HOSPACE. You can also arrange an appointment in advance on our website. More information about us and our products can be found at www.fourth.com
We help you earn more from your hotel rooms by maximising direct and repeat bookings while keeping the number of rooms filled through OTAs or by discounting to a minimum. We do this by helping you make better sense of your own data – with automated processes to identify your best guests, predict purchasing behaviour, match the right promotion to the right guest, and then measure the results in £. Our tech even learns and improves automatically as it goes. But we know not all hotels are the same. That’s why – unlike other hotel tech out there – we configure an easy to adopt solution based on what you need. One that’s straightforward to integrate with your existing technology, including OPERA. It’s clever stuff. But what you get from it is refreshingly clear: Right guest. Right room. Right price.
CRITIQUIE is a unique, fully customisable and revolutionary solution which succeeds where others fail at obtaining customer feedback. It's quick, simple and fun for consumers, whilst also being easy for the business. The service is hosted, data is collated, analysed & available at a glance graphically, as well as in download. The solution has a fresh, confidential approach ensuring capture of customers experience, views & opinions. Enabling businesses to know what works well and what could work better. Great for feedback across all industries, B2B, internal or external reviews and events. Email: info@critiQuie.com
Chargifi builds foundational technology that transforms the way the world mass deploys, manages and monetises power. We deliver a market-leading cloud management platform that enables the mass deployment of wireless charging; our patented solution turns wireless power into a service that adds real value for business and provides a unique value exchange opportunity for a true customer centric experience. Chargifi is deployed by over 90 organisations in 21 countries and is backed by leading technology investors including; Intel Capital, Hewlett Packard Enterprise, Techstars, Accelerated Digital Ventures, firstminute capital and R/GA Ventures.